faqs header (NDS Site)

How does this work?

It is simple, just get started. First upon completion of our simple online form  we will pair you with your personal design consultant. They will take you through the design, coding, and final edits phase. It is really that simple.

How much will my new project cost in total?
It depends, every project is different, but we take pride in our pricing. You can rest assured that the quoted price is an accurate price. Our promise is that if a project takes longer than the amount we quoted you, we eat the difference. In addition, if we go under that amount we quoted you, we will credit you the difference.

How long will it take to completely finish my project?
Timelines vary due to the time it takes to make your specific edits and changes. Typically we can complete a project within a few days depending on the level of changes needed. To put it plainly the more changes and edits made to a design after a your review the longer the design will take to be completed. Our suggestion is to have your content and images prepared to limit the amount of time making changes to content and complete your project as quickly as possible.

Will you make minor/major changes to designs to fit my needs?
Of course. We will make any minor change to a design such as changing colors, adding custom images to replace stock images, and other minor changes. Where we have to put our foot down is on major changes, which would include complete overhauls on a project after it has passed the design phase, custom application programming, and other advanced programming that will be long and overly complicated. By limiting major changes we are able to keep the prices low and fast completion times.

What kind of hosting and support do you provide?
The best. Moreover all websites are are securely hosted and supported by your dedicated design staff. Your needs are important to us, so we provide each of our customers with a personal design consultant to handle all of your questions and design needs. Also access to our online customer portal is available 24/7 to log problems or changes needed. Phone support is available during normal business hours which is US eastern standard time 9am – 5pm. In addition to our support many of the different platforms we design for have built in features will allow you to edit content and images on your own for instant updates.

Can I host and support my website on another hosting website?
Unfortunately not. We provide hosting for all of our designs to ensure that they are easily updated, constantly maintained, and stay error and virus free. In addition unlike general hosting companies, we provide premium customer service and support to assist you with your designs so that they fit your specific needs.

This is way too good to be true, what is the catch?
No catch. We just believe that your design should be “your design.” Tailored to your needs and priced affordably. Our goal is to serve you while providing the best customer service possible.